When will I receive my bill of lading?
Bill of lading will be issued upon approving the verify copy and 8 hours from the vessel departure
What is the maximum value I can claim??
Ali Parcels is only obligated to pay its legal liability, determined by applying the applicable law and the terms of the applicable contract of carriage.
What is the mandatory information required in shipping instructions?
Below is the required information when submitting an Shipping Instructions:
Shipment Number
Container Number
Bill Type
Number of Packages
Package Kind
Gross Weight
Payment Terms
Cargo Description
Shipper Name & Address
Consignee Name & Address
When will I receive a verify copy?
Verify copy will be issued within 8 hrs after Shiping Instruction being Submitted and will reflect online for your convenience
What are the mandatory informations required while Booking a container?
The Mandatory information required to place a booking are 1. Port of Loading 2. Port of Discharge 3. Service Contract 4. Place of receipt 5. Place of delivery 6. No. of Container 7. Type of Container 8. ETA of vessel.
I cannot find my invoice online. What do I do?
If your invoice is not appearing on www.aliparcels.com.com, please contact your local Ali Parcels contact or office. Details can be found on your statement.
Who is my credit controller/finance contact/accountant??
Details of a finance contact at Ali Parcels can be found on you online statement in MyFinance.
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